Unified ConneXions (UCX)

Network Monitoring

See problems before your users do.

A network technician checking a laptop beside an organized equipment rack

Visibility across your environment.

Unified ConneXions Network Monitoring gives you real-time visibility across your whole environment: on-site, in the cloud and everywhere in between. We use LogicMonitor’s enterprise monitoring platform to watch your routers, switches, firewalls, servers and cloud services around the clock. Our engineers spot issues early and fix them before they turn into downtime.

What’s included

Automatic discovery

We scan your network, find your devices and apply best-practice monitoring right away, so nothing gets missed.

Live topology maps

You get a clear picture of how your devices connect, which speeds up troubleshooting when something goes wrong.

Real-time performance tracking

We watch CPU, bandwidth and latency continuously, with alert thresholds that adjust to your environment and cut down on false alarms.

Traffic analysis

You see which applications and services are using your bandwidth, and where slowdowns start.

Smart alerting

AI-assisted analysis links related alerts to the likely root cause and sends it to the right engineer, so we act on what matters instead of chasing noise.

Hybrid and multi-cloud coverage

One view covers on-site infrastructure and AWS, Azure, Google Cloud and Oracle Cloud.

Dashboards and reports

Custom dashboards and scheduled reports keep your IT team and leadership up to date on uptime and performance.

Why it matters

See trouble before your people report it.

A slow connection, failing device, or missed alert can interrupt the systems your people depend on. Monitoring gives your team visibility into the environment and a defined way to investigate and escalate problems.

Industry research

57%

Major outages can carry substantial costs

57% put their most recent major outage’s cost above $100,000.

Uptime Institute · Annual Outage Analysis 2026

Industry research

1 in 10

Some outages have serious consequences

About one in ten described their last outage as serious or severe.

Uptime Institute · Annual Outage Analysis 2026

IT and data center survey findings describe reported outages, rather than UCX results or a forecast for your organization.

Why Unified ConneXions

Monitoring tools only tell you something is wrong. Our team makes sure it gets fixed. With more than 30 years of IT leadership behind us, we pair enterprise-grade monitoring with experienced engineers who know your environment. The result is faster resolution, fewer surprises and a network you can count on.

Start with a clear scope.

We confirm the devices, systems, access, alert thresholds, and coverage needed. The agreement defines monitoring hours, response responsibilities, and reporting; monitoring alone does not replace a complete support service.

Talk to an IT Leader