Enterprise technology services

Your entire IT department—or the force multiplier behind it.

Unified ConneXions (UCX) delivers complete enterprise managed services, flexible co-managed support, Microsoft and cloud expertise, security leadership, and proactive infrastructure care.

Two ways to partner

Choose complete coverage or strengthen the team you already have.

Both service models combine responsive support, proactive management, clear communication, and senior technology leadership.

We are your IT

Enterprise Managed Services

A fully accountable IT department for organizations that want one partner to own support, infrastructure, security, standards, vendors, and technology direction.

Complete coverage includes

  • Remote help desk and end-user support
  • Managed workstations, servers, and applications
  • Network monitoring and management
  • Server and workstation patching
  • Managed security tools and SOC support
  • Dedicated vCTO, Technical Alignment Manager, and business reviews
We extend your IT

Co-Managed Enterprise Services

Flexible enterprise support for organizations with an internal IT department. UCX fills skill, coverage, capacity, and leadership gaps without displacing your team.

Engage UCX where you need us

  • Help desk overflow and escalation
  • 24/7 monitoring and proactive maintenance
  • Microsoft, Azure, and cloud engineering
  • Security operations and vCISO advisory
  • Projects, migrations, and virtualization expertise
  • vCTO strategy and technical alignment

Fully managed coverage

Everything your technology environment needs, under one accountable team.

UCX combines everyday support, infrastructure management, security operations, and technology leadership into one complete operating model. For co-managed partnerships, we tailor the coverage around the capabilities your internal team needs.

What's included in the UCX Enterprise Package, with Managed IT and Managed Security services
Fully managed service brings the complete operational model together. Co-managed service lets your team choose the capabilities that strengthen your existing IT function.

Six co-managed lanes

Support that fits around your internal IT department.

Start with one area or combine several into a support model tailored to your team, environment, and priorities.

Four core takeaways

Enterprise coverage built around operations, platforms, protection, and leadership.

01 · COMPLETE COVERAGE

Enterprise Managed Services

One accountable partner runs the full technology environment—from daily support and infrastructure to security and strategic planning.

Help DeskWorkstationsServersApplicationsPatchingVendor Management
02 · FLEXIBLE PARTNERSHIP

Co-Managed Enterprise Services

Internal IT retains ownership while UCX adds specialized expertise, 24/7 coverage, mature tools, and project capacity.

Overflow SupportEscalationMonitoringProjectsSecurityStrategy
03 · MICROSOFT & CLOUD

Microsoft Platform Services

Plan, secure, migrate, modernize, and manage the Microsoft technologies that power enterprise productivity and infrastructure.

Microsoft 365TeamsIntuneAzurePurviewAzure OpenAISQLHyper-VActive DirectorySystem Center
04 · PROTECTION & DIRECTION

Security, Monitoring & Advisory

Combine proactive network oversight, a managed security stack, vCISO guidance, and vCTO alignment to reduce risk and improve decision-making.

Managed SOCMFAEDRVulnerability ScansDark Web MonitoringvCISOvCTOTAM

Specialist capabilities

Deep expertise where enterprise environments need it most.

Network Monitoring

Continuous network and systems oversight, traffic and security analysis, performance management, and proactive response.

vCISO Advisory

Executive security guidance, risk prioritization, program maturity, policy direction, and a practical security roadmap.

vCTO & Alignment

Dedicated technology leadership, Technical Alignment Manager reviews, business reviews, budgets, and lifecycle planning.

VMware & Virtualization

VMware vSphere, vCenter, Horizon, Microsoft Hyper-V, and enterprise virtualization planning and support.

24/7Monitoring and operational visibility
One teamSupport, security, cloud, and strategy
FlexibleFully managed or co-managed delivery
ExecutivevCTO, TAM, QBR, and vCISO guidance

Which service model fits your organization?

Tell us about your internal team, coverage gaps, and technology priorities.

Schedule a Free Consultation →