Unified ConneXions (UCX)

Backup & Recovery

Plan how your organization will recover before an interruption happens.

An IT technician verifying data recovery with a laptop and storage equipment

Support built around your organization.

A backup is useful when it can support recovery. UCX helps organizations define backup coverage, recovery priorities, and a practical continuity plan around their systems and business needs.

Managed backups

Define the systems and data to protect, retention needs, and how backup status and failures will be reviewed.

Recovery planning

Identify critical services, dependencies, recovery goals, and the people responsible for restoring operations.

Recovery testing

Agree on restore checks and testing that help your team understand what recovery involves and where the plan needs work.

Why it matters

Know how you will get back to work.

Having a backup is only part of the answer. Your organization also needs to know what can be restored, how long recovery may take, and who will coordinate it when systems or data become unavailable.

Government reporting

3,611

Ransomware makes recovery planning essential

The FBI received 3,611 ransomware complaints in 2025.

FBI · 2025 Internet Crime Report

Industry research

1 in 5

Major interruptions can carry high costs

One in five reported an impactful outage costing more than $1 million.

Uptime Institute · Annual Outage Analysis 2026

FBI complaints and Uptime outage surveys describe different populations. These figures explain recovery stakes; they do not predict recovery time or cost.

How UCX helps

UCX helps define recovery priorities, monitor the backup coverage in your agreement, and plan restore testing. A documented recovery process helps your team understand its options before an interruption.

Start with a clear scope.

We review your current backups and recovery priorities, then agree on coverage, retention, recovery goals, and testing. Actual recovery depends on the affected systems, the incident, and the scope of the agreed service.

Talk to an IT Leader