At UCX, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Cookies and Tracking Technologies
This website stores your cookie choice on your device. Google Analytics loads only if you choose to accept analytics, helping us understand website traffic. The homepage also includes an embedded Google Map, which loads from Google and may collect information when displayed. You can reopen Cookie settings from the footer or manage cookies in your browser. See our Cookie Policy for more detail.
Contact Requests
When you submit our contact form, your name, contact details, company, service preference, and message are processed by Formspree and delivered to UCX so we can respond. Do not include passwords or sensitive information. If you accept analytics, we record a successful inquiry event without sending your form entries to Google Analytics.
Information We Collect
We collect various types of information, including:
- Personal Information: Name, email address, phone number.
- Company Information: Business name, industry, and role.
- Account Credentials: Username, password (encrypted), and authentication details.
- Payment Information: Billing details, transaction history, and payment method.
- Communication Preferences: Marketing opt-ins and notification settings.
How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and improve our services.
- To process transactions and send related information.
- To send administrative and support communications.
- To personalize user experience and content recommendations.
- To enforce our terms, conditions, and policies.
- To ensure compliance with applicable legal obligations.
Information Sharing
We do not sell or rent your personal data. However, we may share your information with:
- Service Providers: Third-party companies that assist in delivering our services.
- Professional Advisors: Legal, financial, and consulting professionals.
- Regulatory Authorities: Government bodies when required by law or in response to legal processes.
Security Measures
We implement advanced security protocols to protect your data, including:
- Encryption of sensitive information.
- Regular security audits and penetration testing.
- Access controls and authentication measures.
- Secure data storage and retention policies.
Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data.
- Correction: Update inaccurate or incomplete information.
- Deletion: Request the removal of your personal data.
- Objection: Restrict the processing of your data.
- Data Portability: Obtain your data in a structured format.
Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised date.
Contact Us
If you have any questions or concerns, please contact us:
- Email: privacy@ucx.co
- Phone: 844-219-3935
- Address: 1348 Hwy 287, Suite 300, Waxahachie, TX 75165
Formspree Processing and Retention
Formspree processes contact form submissions on UCX's behalf and stores them for 30 days. Copies delivered to UCX by email are handled under UCX's own retention practices.