Local government

Technology that helps public services stay ready.

City and county teams need systems they can depend on, clear priorities, and support that understands their responsibility to residents.

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Support the work your community counts on.

UCX leadership has experience with city government. We bring that perspective to daily operations, project planning, security, and continuity.

01

Keep services available

Monitor and maintain the networks, servers, devices, and cloud services staff use to serve residents.

02

Make risk visible

Document systems, review access and backups, and set priorities leadership can understand and act on.

03

Extend your team

Add specialist and project capacity while internal leaders retain institutional knowledge and public-service priorities.

The public-sector case

Coverage and planning matter when resources are tight.

County research shows why local leaders need a practical way to add specialized capacity while retaining control of public-service priorities.

72%

County hiring challenge

Cybersecurity talent is hard to recruit.

In a 2023 National Association of Counties survey, 72% of county respondents named noncompetitive wages among their top recruiting challenges. Co-managed support can extend the reach of an existing team.

29%

Risk planning gap

Some counties lack a risk-based framework.

In the same survey, 29% of respondents said their county did not have a risk-based cybersecurity framework. Documented priorities, ownership, and recovery plans help turn technical concerns into decisions leaders can make.

What a managed partner adds

UCX can add monitoring, support escalation, vendor coordination, and security guidance while city and county leaders keep ownership of budgets, policy, and community services.

The 2023 NACo survey reflects 134 county respondents; its results describe that group and do not represent every city or county.

A practical partnership

Clear plans for accountable organizations.

Whether you need a managed IT partner or support for your internal team, UCX brings coordinated response, vendor management, and technology planning to the table.

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